Photosynthesis

Review of Photosynthesis for Wedding Photography First, we welcome you to read the details of all the communication we had with Photosynthesis since our wedding, i.e. Jan 2017. Link to the record (https://bit.ly/2rn2HQT) where columns A-C are the overall summary, and D-F are the details of our conversations. We wouldn't have spent this time and effort to compile the record had we not been extremely disappointed. We decided to compile all the communication so the readers can judge for themselves, ...Full review

Review of Photosynthesis for Wedding Photography First, we welcome you to read the details of all the communication we had with Photosynthesis since our wedding, i.e. Jan 2017. Link to the record (https://bit.ly/2rn2HQT) where columns A-C are the overall summary, and D-F are the details of our conversations. We wouldn't have spent this time and effort to compile the record had we not been extremely disappointed. We decided to compile all the communication so the readers can judge for themselves, and neither we or Photosynthesis ends up twisting the facts. This review is aimed to share our experience and is not a personal attack on any one person.

We hired Photosynthesis with Photography Cinematography to cover our Engagement, Mehendi, and Wedding ceremonies, of both the groom side and bride side. It has been more than 1.5 years since our wedding and we have not yet received all the promised material. It has been very difficult to communicate with Mr. Asad Javed Ansari. Except the two weeks when Asad was finalizing photo books, he has been largely unresponsive, replying generally after multiple follow ups. The initial contract stated that photo books all the videos will be delivered in about 12-16 weeks time. However, it has been over an year and we still haven’t received all the material.

We have been particularly proactive in contacting Asad, and contacted him on an average three times a month requesting an update. He either cited health or technical concerns for the delay, or ignored our emails and calls. My last interaction with Mr. Asad was as recent as one week back when he promised that he will pay attention to our repeated requests for edits of wedding film. However, this empty promise has been stretching for last six months and thus we felt we should share our experience with everyone. We are especially disappointed with the wedding film which was just a stitched together video of our wedding highlights and engagement highlights, with a few additional clips.

We contacted Asad 9 months back and detailed him exactly what we wanted to be changed. Over the phone, he agreed to work on the video but sent back the EXACT same video three more times claiming the video has been modified. We have repeatedly requested him to work on the wedding film but all our efforts have been fruitless. We both live in the US and still complied with Asad’s demand of sending thumb drives, arranging pick up of hard drives etc very timely to make sure that we get the wedding film. However, all the effort has been in vain. We should note that the major cost breakdown of the coverage is for cinematography, and at the end, we feel deceived since the photosynthesis team spent very little effort in processing the videos. Throughout the last year, we dealt with Asad professionally and agreed to put a down payment of 50% before the functions 30% after all the events. Therefore, we paid up 80% of the total cost almost immediately. We also complied with everything Asad asked for during the events. We had very clearly specified our requirements for the video during the initial discussion. We also patiently followed up with him for 1.5 years. We kept hoping that we will probably get some positive response and maybe we will get the video we had always wanted. However, our requests and demands were clearly overlooked, and at the end we did not receive the anticipated material. Wedding and engagement photographs and videos stay with you for life. We had hoped to receive a polished and nice video that we will be able to cherish for lifetime. However, it has been over an year and we are exhausted trying to deal with the team. We are disappointed with the unprofessional dealing of the company, and WE DO NOT RECOMMEND ANYONE to hire Photosynthesis. Less