552, Plot No. E-5, Aggarwal Metro Heights, Netaji Subhash Place, Pitampura, New Delhi-110034 - Get Directions

Nearest Metro - Netaji Subhash Place

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    Basic Info.

      • Payment Mode
      • Cash
      • Buss Days/Hrs
      • Everyday : 10:00 am - 8:00 pm
      • Budget
      • Rs. 21999 to Rs. 109999 Per Person

    Our Portfolio

    Our Services

    • Abroad Tours
    • Visa And Passport Services
    • Hotel Booking
    • Air Ticket Booking
    • Train Ticket Booking
    • Domestic Tours
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1 User Review For Zap Booking

  • Reviewer
    Reviewed by Shubham Jain 1.0
    On 15 Jan 2019     0

    THIEF.......THIEF........THIEF.........Horrible experience.......They are the biggest thief in the travel industry. I went to Thailand with my family in June 2018. I booked it from Zap Booking. Their office is in Netaji Subhash Palace, Delhi. The sales guy name is Aman. The trip was a complete blunder.
    1 - He gave us some itinerary copied from google. The places in the itinerary were not shown to us (GRAND PALACE and BANGKOK TEMPLES).
    2 - We were promised early check-in but we waited fo ...Full review

    THIEF.......THIEF........THIEF.........Horrible experience.......They are the biggest thief in the travel industry. I went to Thailand with my family in June 2018. I booked it from Zap Booking. Their office is in Netaji Subhash Palace, Delhi. The sales guy name is Aman. The trip was a complete blunder.
    1 - He gave us some itinerary copied from google. The places in the itinerary were not shown to us (GRAND PALACE and BANGKOK TEMPLES).
    2 - We were promised early check-in but we waited for 3 hours in the hotel lobby.
    3 - Our visa was rejected due to their negligence. Due to this, we had to have a visa on arrival which was costlier and full of hassle.
    4 - A complete day in our itinerary was empty due to their bad management
    I am not saying that this would happen to everybody but at least they should take responsibility for their mistakes. I sent them a legal notice back in October 2018 but still haven't received a reply.
    Their negligence cost us more than Rs.50000( 20000 in visa and 30000 for sight seen not included). This was not expected from a reputed company like ZAP BOOKING.
    I have attached the visa fees, it cost 1 person 2000 bhat 200 bhat for VIP line which is around Rs.4800/- and a visa from India costs around 3500/-
    If I don't get a reply from them, then I will be forced go to consumer court.

    ANURAG KUMAR SINGHAL
    9811100142 Less

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